Q1 - What is the difference between the Consumer and Professional (Lawyers) versions?
A1 - The Professional version databases the Client/Applicants; meaning the program will hold many thousands of applicants and you can always go back to a Clients/Applicants form(s) and modify and re-print those forms. The Consumer version does not database; meaning the program will only hold/retain the data that you last entered in the form - if you wish to re-use a form for another Applicant, you must first clear out the data on the form and that data is not held in the program. In other words, when you click on the "New" (record) button in the Professional version, you get a whole new set of blank forms for your next Client/Applicant - in the Consumer version, the "New" (record) button is disabled.

Q2 - How are updates handled (i..e. How do you get new forms when the INS makes changes)?
A2 - We update the program twice a year. During the 1st year (from the date that you purchase the program), you will get those updates free. After that the updates are sold on a subscription basis for $75 each and you will automatically receive these updates.

Q3 - Are the forms up-to-date now? The demo has an out-of-date form!
A3 - On the About ImmigrationPro page, there is a list of all the forms currently in the program and the date on those forms. Check these form dates against the INS Acceptable Forms page at http://www.immigration.gov/graphics/formsfee/forms/index.htm. You will find that 100% of our forms are acceptable according the information on the INS webstie. The demos are separate programs and they are not updated as fast as the actual working programs.

Q4 - How do I get the program - Email, FTP, USPS mail, FedEx?
A4 - After you place your order, we can give you an FTP site where you can download it from the Internet. We will also mail a CD to you via Priority Mail which takes 2-3 days to reach you. These two methods are free and there is no extra charge for these. We can also ship via FedEx if your order is recieved here by 2:30 PST (West Coast time) but there is an additional Shipping and Handling charge of $50 extra. We can no longer email the program because the size of the program (4.1MB) is blocked by many/most ISPs for being too large.

Q5 - Does the program come with a Users Guide or other instructions?
A5 - Yes, the Users Guide automatically installs when you install the program and is in html format so you can use either Netscape or Internet Explorer to view the Users Guide. The Users Guide shows how to use the program but if you need information on how to fill out the form, please see our Links & Resources page for books available from Nolo Press which has information on what information goes where on each form.

Q6 - Is there a network version available?
A4 - Yes. The network version works on WindowsNT4 and Windows2000. The cost is $1,600 for the 1st 2 users and $300 for each additional user. The program can support up to 40 network users. Each user can work on an individual record (i.e. 40 users working on 40 different clients/records)- no 2 users can work on an individual record. Update prices are pro-rated -- call for update pricing.